Ecommerce consultant
Shopify, BigCommerce, ERP
Most online retailers lose money in the gaps: stock that disagrees between the website and the warehouse, payments reconciled by hand, reports nobody fully trusts. I close them — connecting the shop, the ERP and the payment providers so the numbers agree. Nearly four years of it, inside New Zealand e-commerce.
Where I help
Four things clients hire me for — explained the way a business owner would put it, not an engineer.
Ecommerce integration
Orders, stock and fulfilment should move between your shop, your ERP and the warehouse on their own. In nearly four years building exactly that for New Zealand retailers, the result was always the same: a sale becomes a pick within minutes, not a spreadsheet reconciliation the next morning.
Payments
If the connection drops halfway through a payment, the customer must not end up charged twice. I build the payment layer for Stripe so retries settle once, refunds land where they should, and finance can trace any transaction back to its order.
Cloud & modernisation
Replacing a business-critical system in one go is how these projects fail. I move it across in stages, keeping the old one running until the new one has proven itself, and close the doors that were left open to the internet along the way.
Reliability & security
E-commerce does not keep office hours, and neither do the failures. I set systems up to recover on their own, ship changes daily behind automated checks, and keep enough of a record to explain an incident afterwards — with customer data masked and access limited to the people who need it.
Strategic reads on technology, organizational leadership, and business transformation that inform my work approach.